This is the moment that an angry Cash Converters customer smashed a 50-inch television because the boss refused to buy her old DVD player.
Subbrena Donald stormed out of the Smethwick store after the owner said he couldn't give her £5 for the player because it had no remote.
So quick-thinking Ricardo Raj, who runs the business in Cape Hill, turned detective to chase after Donald.
Ricardo pursued her across Smethwick for more than 30 minutes, boarding the same bus as her and following her when she got off.
Determined Ricardo then called in police when he saw her going into a house in Handsworth.
Police arrived promptly and arrested her following the incident in April.
Donald was later given a conditional discharge.
But Ricardo branded the sentence "ridiculous" and said he now feels let down by the justice system.
He fumed: "I think some people commit crime because they think the legal system is a joke.
"She got off with nothing really and I have been left to foot the bill.
"I was told that I may get £150 compensation at the rate of £10 per week for a television I was selling for £399.
"I'm fed up of these people thinking that they can walk all over us.
"It was very satisfying to watch her get arrested, but it's a ridiculous sentence that they have handed down. The justice system is failing."
Donald first appeared at Sandwell Magistrates Court earlier this year after being charged by police with causing criminal damage at the store on April 5.
The 28-year-old, of Roberts Road, Wednesbury, was bailed by police to appear before Sandwell Magistrates on April 24.
However, she left the building before the hearing took place and a bench warrant was issued for her arrest.
She was detained two months later and pleaded guilty at the same court recently to criminal damage and failing to attend court.
She was finally handed a conditional discharge for criminal damage and no separate penalty for failing to attend court.
After the case, Ricardo, who has owned the Cape Hill Cash Converters franchise for the last eight years, said: "She came in and wanted me to take the old DVD player off her hands.
"I said I would give her £5, but when I realised she had no remote with the player, I said I didn't want it.
Subbrena Donald became angry in the Smethwick branch of Cash Converters
"I try to explain to people that they would not want to buy it themselves without a remote, but it doesn't seem to get through to them.
"She just turned around and started walking towards the door, but on the way out she sent a 50-inch plasma TV crashing to the floor.
"I was so angry that I followed her. I saw that she got on to a number 82 bus, so I got on that too.
"She got off the bus and I followed her to a house in Regent Road.
"I called up police. Nobody answered the door and I watched as they arrested her.
"It was really quite satisfying to see it. But it's just really disappointing to see what has happened since.
"These kinds of things happen all the time. We pay our taxes, we employ people and we try to do our job but this is what happens.
"I went after the woman to try and help the police, but it doesn't seem worth it for the result. I could have been attacked to try and get back £150."